Privacy Policy

ProCom GmbH appreciates your visit to our website and your interest in our company and our products. We take the protection of your private data seriously and want you to feel comfortable when you visit our website. Sometimes, you will be asked for personal data when you visit our website. You will have to decide whether you want to answer these questions or not. The personal data you entrust to us will be protected in accordance with legal regulations. If you visit third-party websites, that is beyond our responsibility to privacy policy. Please check the privacy policy of the third-party.
You will find information below concerning which data is collected during your visit to the website and how it is used:

I. Controller’s name and address

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states, as well as other data protection regulations is:
ProCom GmbH
Luisenstr. 41
52072 Aachen
Germany
Tel.: +49 (241) 518040
Email: datenschutzkoordination@procom.de
Website: www.procom.de

II. Contact of Data Protection Officer

VUV Beratungs- und Service GmbH
Theaterstr. 55
52062 Aachen
Tel.: +49 (241) 47433 21
E-Mail: procom@unser-datenschutz.de

Germany

III. General information on data processing

1. Scope of the processing of personal data

We only process our users’ personal data if this is necessary to provide a functional website, as well as our contents and services. Normally, we will only process our users’ personal data after the user has consented. An exception applies in those cases where prior consent cannot be obtained for practical reasons and the processing of the data is permitted by law.

2. Legal basis for the processing of personal data

  • Article 6(1)(a) GDPR constitutes the legal basis for the processing of personal data if we have obtained the data subject’s consent.
  • Article 6(1)(b) GDPR is the legal basis for the processing of personal data required for the performance of a contract to which the data subject is a party. This also applies to processing operations necessary to implement pre-contractual measures.
  • Article 6(1)(c) GDPR is the legal basis for a processing of personal data necessary to fulfil a legal obligation to which our company is subject.
  • Article 6(1)(d) GDP is the legal basis if the vital interests of the data subject or another natural person render the processing of personal data necessary.
  • Article 6(1)(f) GDPR is the legal basis for processing that is necessary to protect a legitimate interest of our company or a third party, and if the data subject’s interests, fundamental rights and freedoms do not outweigh the first-mentioned interest.

 

3. Data erasure and storage duration
The data subject’s personal data shall be deleted or blocked once the purpose of storage ceases to apply. Data may also be stored if this is required by national laws or by EU regulations, laws or other provisions to which the controller is subject. Data will also be blocked or erased if a storage period prescribed by the above-mentioned standards expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.

IV. Provision of the website and creation of log files

Every time you visit our website, our system will automatically collect data and information from the accessing computer’s computer system.

The following data will be collected in this connection:

(1) Information about the browser type and the version used;
(2) The user’s operating system;
(3) The user’s internet service provider;
(4) The user’s IP address;
(5) Date and time of the access;
(6) Websites from which the user’s system accesses our website;
(7) Websites accessed by the user’s system through our website

The data will also be stored in our system’s log files. This data will not be stored together with the user’s other personal data.
The legal basis for the temporary storage of data and log files is Article 6(1)(f) GDPR. The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. To this end, the user’s IP address shall remain stored for the session’s duration. The purpose of storing the data in log files is to ensure the website’s functionality. We also use the data to optimize the website and to ensure the security of our information technology systems. The data will not be evaluated for marketing purposes in this connection. Our legitimate interest in data processing under Article 6(1)(f) GDPR also lies in these purposes.
The data will be erased once it is no longer necessary to achieve the purpose for which it was collected. Data collected for the provision of the website will be erased when the respective session has ended. Data stored in log files will be erased after thirty days at the latest. Data may be stored beyond these periods. In this event, the users’ IP addresses will be erased or deleted or masked, so that an assignment to the accessing client will no longer be possible.
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the website’s operation. Consequently, the user cannot object to this.

V. Use of Cookies

Our website uses its own cookies in the information section area ProCom Help Center. Cookies are text files that are stored in the internet browser or by the internet browser on the user’s computer system. A cookie may be stored on a user’s operating system when they visit a website. This cookie contains a characteristic character string that enables a unique identification of the browser when the website is called up again.
We use cookies to make our website more user-friendly. Some of our website’s elements require the accessing browser’s identification even after a page change.
On our website, we use cookies, which enable an analysis of the user’s browsing behaviour.

The following data can be transmitted in this way:

(1) Search terms entered;
(2) Frequency of page views;
(3) Use of website functions.

When accessing our website, the user will be informed about the use of cookies for analytical purposes and their consent to the processing of personal data used in this context will be obtained. Reference will also be made to this privacy policy in this connection.
The legal basis for the processing of personal data using technically necessary cookies is Article 6(1)(f) GDPR.
The legal basis for the processing of personal data using cookies for analytical purposes and when the user’s relevant consent has been obtained is Article 6(1)(f) GDPR

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some of our website’s functions cannot be offered without the use of cookies. This requires recognition of the browser even after a page change.

We use cookies for the following applications:

(1) Google Analytics
(2) To identify logged in users on the ProCom Help Center

The user data collected by technically necessary cookies is not used to create user profiles.
The analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies; we learn how the website is used and can thus continuously optimize our offer.
Our legitimate interest in the processing of personal data under Article 6(1)(f) GDPR also lies in these purposes.
Cookies are stored on the user’s computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your internet browser. Previously stored cookies can be deleted at any time. This can also be automated. If cookies are deactivated for our website, it may no longer be possible to use all the website’s functions in full.

VI. Newsletter

You can subscribe to a free newsletter on our website. The following data will be transmitted to us from the input mask when you register for the newsletter:

(1) First Name, Name;
(2) Email address;
(3) Company Name

The following data will also be collected during registration:

(1) Accessing computer’s IP address;
(2) Date and time of the registration;

During the registration process, your consent will be obtained for the processing of the data and reference will be made to this privacy statement.
No data will be passed on to third parties in connection with data processing for the dispatch of newsletters. The data will be used exclusively for sending the newsletter.
The legal basis for the processing of personal data after a user’s registration for the newsletter and when the user’s consent has been obtained is Article 6(1)(a) GDPR.
A user’s email address will be collected for the purpose of sending the newsletter. The purpose of the collection of other personal data as part of the registration process is to prevent misuse of the services or the e-mail address used.
The data will be erased once it is no longer necessary to achieve the purpose for which it was collected. The user’s personal data will therefore be stored for as long as the subscription to the newsletter is active.
The respective user can cancel the subscription to the newsletter at any time. Each newsletter contains a corresponding link for this purpose. This also makes it possible to withdraw consent to the storage of personal data collected during the registration process.

VII. Registration

On our website, we offer users the opportunity to register by providing personal data. In doing so, the data will be entered into an input mask and transmitted to us and saved. The data will not be passed on to third parties. The following data will be collected as part of the registration process: Date For Event Registration Im Serviceportal

DateFor Event Registration and 30 days Clouver for freeIn Help-Center
Name, Firstname, Salutation, TitleXX
Street, NoX 
CompanyX 
Postal Code, CityX 
DepartmentX 
Invoice addressX 
CountryX 
Telephone numberX 
EMailXX
USt-IdNr.X 
Special form of nutritionX 

The following data will also be stored at the time of registration:

(1) Accessing computer’s IP address;
(2) Date and time of the registration;

The user’s consent to the processing of this data will be obtained in the course of the registration process. The legal basis for the processing of data when the user’s consent has been obtained is Article 6(1)(a) GDPR. If the registration is undertaken for the fulfilment of a contract to which the user is a party or the implementation of pre-contractual measures, Article 6(1)(b) GDPR is the additional legal basis for the data’s processing.
A registration of the user is necessary for the fulfilment of a contract with the user or for the implementation of pre-contractual measures. If the offered contract is a trial subscription, the collected data is necessary to be able to transmit the subscribed data to the user. If the concluded contract involves the provision of services in return for payment, the collected data is required to enable the services to be supplied in conformity with the law, and to enable the fulfilment of our legally imposed documentation obligations with respect to service providers and service recipients.
The data will be erased once it is no longer necessary to achieve the purpose for which it was collected. The data collected during the registration process to fulfil a contract or to implement pre-contractual measures will be erased when it is no longer required for the contract’s execution. Even after the contract’s conclusion, it may still be necessary to store the contractual partner’s personal data to fulfil contractual or legal obligations.
As a user, you may cancel the registration at any time. You can procure the amendment of the data stored about you at any time. All you need to do is send an email with your cancellation request to datenschutzkoordination@procom.de.
Early erasure of the data required to fulfil a contract or implement pre-contractual measures is only possible if there are no contractual or statutory obligations to the contrary.

VIII. Contact form and making contact by email

There is a contact form on our website that can be used for making contact electronically. If a user avails themselves of this possibility, the data entered in the input mask will be transmitted to us and stored.
These data are:

(1) First Name;
(2) Name;
(3) Email address;
(4) Company:
(5) Telephone number.

The following data will also be stored when the message is sent:

(1) The user’s IP address;
(2) Date and time of the registration;
During the dispatch process, your consent will be obtained for the processing of the data and reference will be made to this privacy policy. The legal basis for the processing of data when the user’s consent has been obtained is Article 6(1)(a) GDPR.
Alternatively, you can contact us via the e-mail address provided. In this case, the user’s personal data transmitted with the e-mail will be stored. The legal basis for the processing of data transmitted in the course of sending an email is Article 6(1)(f) GDPR. If the purpose of making contact by e-mail is for the conclusion of a contract, then Article 6(1)(b) GDPR shall constitute an additional legal basis for the processing.
No data will be transferred to third parties in this connection. The data will be used exclusively for processing the exchange.
We will only process the personal data from the input mask for the purpose of handling the establishment of contact. In the event of contact by e-mail, this will also constitute the necessary legitimate interest in the processing of the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
The data will be erased once it is no longer necessary to achieve the purpose for which it was collected. The persona data from the contact form’s input mask and the data sent by email will be erased when the respective exchange with the user has ended. The exchange will be deemed terminated when it can be inferred from the circumstances that the facts in question have been finally clarified. The additional personal data collected during the sending process will be deleted after a period of thirty days at the latest.
The user may withdraw their consent to the processing of personal data at any time. If the user contacts us by e-mail, they can object to the storage of their personal data at any time. The exchange cannot be continued in such a case. All you need to do is send an email with your cancellation request to datenschutzkoordination@procom.de. All personal data stored in the course of making contact will be deleted in this case.

IX. Web Analytics by Google Analytics

On our website, we use the “Google Analytics” web analysis service of Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 940434, USA. Through certification according to the EU-US privacy shield (“EU-US Privacy Shield”), https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active Google guarantees that the EU’s data protection regulations will also be observed when processing data in the USA.
The software places a cookie on the user’s computer (see above for cookies). The following data will be stored if individual pages of our website are accessed:

(1) Two bytes of the user’s accessing system’s IP address;
(2) The website accessed;
(3) The website from which the user has called up the accessed website (referrer);
(4) The subpages accessed from the accessed website;
(5) Time spent on the website;
(6) The frequency of visiting the website;

This information is usually transferred to a Google server in the USA and stored there. However, since IP anonymisation has been activated on our website, Google will generally truncate your IP Stand address within the member states of the EU or in other signatory states to the Agreement on the European Economic Area. On the other hand, only in exceptional cases will your full IP address be sent to a Google Inc. server in the USA and subsequently truncated there.
Google states that it will not associate your IP address with other data. Google has also provided more data protection information for you at https://www.google.com/intl/en/policies/privacy/partners as well as concerning the possibilities of preventing the use of data.
Google will use the transmitted information on our behalf to evaluate your use of our website and compile reports for us on the activities on our website and to provide us with further services in connection with website and internet use. The transmitted IP address will not be combined with other data from Google Inc.
The legal basis for the processing of the user’s personal data is Article 6(1)(f) GDPR.
The processing of users’ personal data enables us to analyse our users’ browsing behaviour. The evaluation of the data obtained enables us to compile information about the use of our website’s individual components. This helps us to continuously improve our website and its user-friendliness. Our legitimate interest in the processing of data under Article 6(1)(f) GDPR also lies in these purposes. Users’ interest in protecting their personal data is sufficiently taken into account through the anonymisation of IP addresses.
The data will be erased once it is no longer required for our record-keeping purposes. In our case, this is the case after thirty days.
Cookies are stored on the user’s computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your internet browser. Previously stored cookies can be deleted at any time. This can also be automated. If cookies are deactivated for our website, it may no longer be possible to use all the website’s functions in full.
Naturally, you can always use our website without cookies. You can deactivate the use of cookies at any time through your browser’s settings. Some of our website’s features may not work if you have deactivated the use of cookies. Furthermore, by downloading and installing the browser plug-in available at http://tools.google.com/dlpage/gaoptout?hl=en, you can prevent Google Inc. from collecting and processing the data generated by the cookie and relating to your use of our website.

X. Use of Google reCAPTCHA

We use Google reCAPTCHA on our website to verify and prevent interactions on our website through automated access, e.g. by so-called bots. This is a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, subsequently referred to only as “Google”.
Through certification according to the EU-US privacy shield (“EU-US Privacy Shield”), https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active Google guarantees that the EU’s data protection regulations will also be observed when processing data in the USA.
The legal basis for the processing of the user’s personal data is Article 6(1)(f) GDPR. Our legitimate interest lies in our website’s security and in the prevention of unwanted, automated access in the form of spam or similar.
The data will be erased once it is no longer required for our record-keeping purposes. In our case, this is the case after thirty days.

XI. Data subject’s rights

When your personal data is processed, you are a data subject within the meaning of the GDPR, and you have the following rights with respect to the controller:

  • The right to confirmation as to whether data concerning you is being processed, to information on the data processed, to further information on the data processing and to copies of the data (cf. also Article 15 GDPR);
  • The right to rectification or completion of incorrect or incomplete data (cf. also Article 16 GDPR);
  • The right to the immediate erasure of data concerning them (cf. also Article 17 GDPR), or, alternatively, if further processing under Article 17(3) GDPR is required, the right to restriction of processing under Article 18 GDPR;
  • The right to receive the data concerning you and which you have provided and to transfer this data to other providers/controllers (cf. also Article 20 GDPR);
  • The right to lodge a complaint with a supervisory authority if you believe that the data concerning you is being processed by the provider in violation of data protection provisions (cf. also Article 77 GDPR).In addition, the controller is obliged to inform all recipients to whom it has disclosed data of any rectification or erasure of data or any restriction on processing pursuant to Articles 16, 17(1) and 18 GDPR. However, this obligation shall not apply if this notification is impossible or involves a disproportionate effort. Notwithstanding this, the user has a right to information about these recipients.
    Users and data subjects also have the right to object under Article 21 GDPR to the future processing of data concerning them, if the data controller is processing the data in accordance with Article 6(1)(f) GDPR. In particular, it is permitted to object to data processing for the purpose of direct advertising.

XII.       Google Webfonts

Our site is using so-called webfonts (http://www.google.com/webfonts/) to optimize the representation of font and content. These services are provided by Google LLC („Google“), Amphitheatre Parkway, Mountain View, CA 94043, USA. The embedding of these webfonts occurs via a server request, commonly a US-based server of Google. In the course of requesting our page, your browser will upload the relevant webfonts in your browser cache. Through this, our server will receive information on which of our internet sites you visited.  The IP address of the browser of the end device used by the visitor of our website will also be saved by Google. This becomes necessary for a visually improved representation of your texts. However, you can change the settings of your browser to avoid the retaining of webfonts via the Goggle server (e.g. by installing add-ons such as NoScript or Ghostery for Firefox). In case your browser does not support this function or you do not allow access, a standard font of your PC will be used for display.

General information on google webfonts can be found here: https://developers.google.com/fonts/faq?hl=de-DE&csw=1.

General Information on data protection by Google can be found here: http://www.google.com/intl/de-DE/policies/privacy/.

XIII.      Social Links

Services such as Twitter, LinkedIn or Xing are linked to the websites. After clicking on the graphics included on our websites, you will be redirected to the page of the respective provider.

In this case, the external provider may receive the information from your browser describing which of our websites you have come from. Like any other provider of websites, we are unable to influence this process.

For information on the handling of your data when using the above mentioned services, please refer to the privacy policy of the respective provider.

June 2018 Version 1.0